While you're with a patient, your phone is losing the next one
Every unanswered call is a new patient who will book with the next clinic on their list. EcoMedica automatically texts them back with an instant booking link in under a minute.
Your front desk can only answer one call at a time
During peak hours, 30%+ of new patient calls hit voicemail — and most won't leave a message. They call the next practice instead. That's not a staffing problem; it's a workflow gap you can close today.
How it works
Three steps. Zero extra work for your front desk.
A call comes in. No one's free to answer.
Whether you're with a patient, at lunch, or closed for the day — the phone rings out. Most callers won't leave a message.
EcoMedica texts them back — instantly
The patient receives a personalised SMS with your practice name and a link to book before they've searched for another clinic.
Patient taps, picks a slot, and shows up
No callback needed. No staff time burned. The booking lands straight into your practice calendar — fully automated.
Here's what your patients actually see
A clean, friendly SMS flow that leads straight to appointment confirmation.
See it in action
Watch how EcoMedica handles real missed-call scenarios automatically
Click Next Step to walk through the flow.
Questions practice owners ask us
Straight answers — no sales pitch
Will this work with our current phone system?
Yes. EcoMedica works at the carrier level — landline, VoIP, or cloud. Zero hardware changes and no complex IT installation required.
How fast does the patient get the text?
The system waits ~22 seconds to confirm the call won't be answered, then dispatches an SMS within 30–60 seconds while the lead is active.
What if a patient replies with medical details?
Our compliance engine detects PHI (symptoms, insurance IDs, medication names) and deflects with a privacy notice. No clinical data is ever stored.
Can we write our own messages?
Completely. You control the wording, timing, and tone to ensure every SMS sounds on-brand, friendly, and professional.
What does it cost?
A simple flat monthly rate with zero per-message charges. Most clinics cover the entire cost with just 1–2 recovered bookings per month.
Am I locked into a contract?
No. Start risk-free with zero setup fees. Stay month-to-month and cancel anytime with no penalty.
See how many patients you're losing — without lifting a finger
We'll analyse your missed-call volume and calculate exactly how many appointments you could recover. Takes 5 minutes, zero obligation.