Every missed call is a patient who might book somewhere else. We text them back in under a minute with a link to book, automatically.
Independent clinics miss calls during lunch, between patients, or when the front desk is simply stretched. Most callers don't leave a voicemail. They just call the next clinic on the list.
Three steps, zero extra work for your front desk
A new or existing patient calls your practice. The line rings out because staff are busy or away from the desk.
Within 60 seconds, the missed caller receives an SMS with a personalised booking link — fully automated.
The patient taps the link and books an appointment on the spot. No callback needed, the opportunity is captured.
Watch how EcoMedica handles real missed-call scenarios — automatically
Everything you need to know before getting started
Yes. EcoMedica integrates at the carrier level and works with virtually any phone setup — landline, VoIP, or cloud-based. No hardware changes required.
Typically within 30–60 seconds of the missed call. The message includes a personalised link to your online booking page.
Absolutely. We are fully HIPAA-compliant. Patient phone numbers and message data are encrypted end-to-end and never shared with third parties.
Yes. You control the wording, branding, and the booking link destination. Make it sound exactly like your practice — warm, professional, and on-brand.
Plans start at a flat monthly rate with no per-message fees. Most clinics recover the cost with just 1–2 additional bookings per month. Contact us for a custom quote.
No. We offer a free pilot month so you can see the results firsthand. After that, it's month-to-month — cancel anytime with no penalty.
See exactly how it would work for your practice — no obligation.